February 12th, 2014 by Suzanne Collier
Thanks to recent technology advances, most of the information we need to live our lives is available 24/7 via our smartphones, tablets and laptop computers. From banking and shopping, to sharing our most treasured moments with friends and family via social networking, mobile technologies and applications have become an integral part of modern life. It may come as no surprise then, that these same technologies are also making it easier for consumers to decide when and how to relocate their household goods.
At King Relocation Services, for example, our representatives are using the Apple iPad™ platform to access Quotes-to-Go, a proprietary, web-based customer service application introduced by United Van Lines in 2011. With Quotes-to-Go, our representatives are able to simplify the decision-making that takes place around relocation, by providing our customers with:
- Quick access to results from relocation surveys
- Real-time pricing estimates for relocation services
- Side-by-side quote comparisons
- Electronic acceptance of moving documents and contracts
- Easy-to-read inventories
With Quotes-to-Go, representatives of King Relocation Services can effectively increase efficiencies during the moving process, from the initial estimating appointment to the delivery of our customer’s household goods. And, Quotes-to-Go provides our operations team with real-time visibility into demand for services in particular markets, so that we can more accurately anticipate ebbs and flow in demand, and allocate resources accordingly.
As you can see, King Relocation Services, along with United Van Lines and its parent company, UniGroup, are on the cutting-edge when it comes to leveraging technology to simplify and streamline household goods relocation. In fact, in 2012 UniGroup ranked No. 12 in the InformationWeek 500, a list of the top technology innovators in the U.S., for its innovation in the development of the Quotes-to-Go technology.
We know that you have many choices when it comes to relocating your household goods, and we hope that you will consider King Companies to be your “go-to” resource in the future. To learn more about our household goods relocation services, visit www.kingcompaniesusa.com.