Five Tips for Choosing a Reputable Moving Company
Educating yourself on the basics of relocation can mean all the difference when it comes to ensuring your upcoming move goes as smoothly as possible. It’s also important to remember that it’s not always about price. Here are five things to consider before you select a moving company:
- Do your research. How long has the company been in business? How are they rated by the Better Business Bureau, the American Moving and Storage Association and the Department of Transportation? Do they complete background checks and provide training programs? These are important questions to ask any prospective moving company.
- Local representation. Never select a moving company based solely on a website. Always meet a company representative in person. It’s also key to find out whether the moving company has an agency close to your destination. This comes in handy if storage services are needed, or additional labor is required to unload your belongings. Further, a local representative is a lot easier to work with on claims or repair settlements than someone who may be located hundreds, or even thousands of miles away.
- Pricing and delivery dates. The terminology used by moving companies is not always something that the average consumer is familiar with. When seeking an estimate for moving services, ask about “actual weight” versus a “binding estimate,” and read the fine print — only the articles and services listed on the binding estimate are included in the price. Also, pay attention to “agreed delivery” versus “requested delivery” and understand what the moving company means by “guaranteed.” Other terms to keep in mind are transportation costs, which are based on weight and distance; extras that include shuttling, crating and third-party services such as appliance hookup; valuation; storage; insurance related surcharge; and, fuel surcharge. Finally, ALWAYS make sure to get a written copy of the estimate outlining these details.
- Accurate estimate. It is imperative for a stress-free move that you get a visual assessment of everything you will be relocating. Inaccurate estimates can result in insufficient space for your shipment in the moving van; disagreements with the van operator on moving day; additional charges on moving day for items overlooked by the estimator; and, a delayed departure due to having to arrange for pickup of overflow items.
- Rights and responsibilities. Always request a copy of “Your Rights and Responsibilities When You Move.” This is a brochure prepared by the Federal Highway Administration, and federal law requires that movers provide this brochure to every customer prior to the move.
At King Companies, we know that moving can be a stressful experience for you and your family. We also understand it is our responsibility to meet and even exceed our customers’ expectations. As such, we have developed procedures, hiring standards, incentives, training programs, information systems and informational brochures to ease this transition. Contact us today at 800-854-3679 to learn more.
About King Companies
As an agent of United Van Lines, King Companies has the resources and expertise to be your “go-to” resource for all relocation needs. Whether you are relocating your household, moving an office, or are in need of logistics services, we strive to ensure that your next move will be the best you will ever make. Call us today at 800-854-3679 to learn more.
We hope that you will consider King Companies for your future relocation needs. To learn more about our services, visit is at www.kingcompaniesusa.com. And, don’t forget to connect with us on Twitter, Facebook and Google+ for our latest news and updates!