How We Work with You

How We Work With You

At King, delivering unparalleled service and making your move the best you’ll ever make is our top priority. To begin with, we’ll assign a personal customer service coordinator who will be your primary point of contact from start-to-finish, backed by a support team familiar with your move, so we’re able to provide you with superior, customized service 24 hours a day, 7 days a week.

Countdown to Your Best Move

King Relocation’s tried-and-true move process will make your next move as smooth and simple as possible. We begin working with you four weeks in advance to help you plan and organize, and support your every need through moving and delivery. Below is a detailed outline of how to make your next move the best you’ll ever make.

Four Weeks In Advance

• • Make reservations with moving company
• • Prune your possessions (garage sale, charity donations, dumpster)
• • Obtain boxes and moving supplies
• • Start packing
• • Notify businesses, organizations, and subscriptions of address change
• • Request appliance owner’s manuals at your new home

Two Weeks In Advance

• • Prepare a kit for your last clean-up
• • Label boxes (include destination and room on top and sides)
• • Schedule utility disconnection and connections at new residence
• • Make travel plans and arrange hotel stay if required
• • Arrange to move pets

Service your car for the trip

One Week In Advance

• • Mail change-of-address forms
• • Cancel newspaper
• • Clean appliances
• • Reserve building elevator for dates of pick-up/delivery
• • Forward prescriptions to new pharmacy
• • Set aside documents and small valuables you will hand-carry

Days In Advance

• • Clean out refrigerator
• • Have cash on hand for your transition

Moving Day

• • Read and sign mover’s bill of lading
• • Retain a copy of bill of lading and inventory
• • Take a final look through each room before van departs
• • Provide driver with new destination and your contact information

Delivery Day

• • Provide crew with special unloading and unpacking instructions
• • Check and note damaged or missing items on inventory list before release
• • Request claim form for any lost or damaged items

Avoid Common Move Mistakes

King Relocation wants to arm you with helpful move information so you can make the best decisions for your best move. Common mistakes are avoidable and we can help.

• • Don’t wait until the last minute to find a mover
• • Hire a mover with full knowledge of their reputation
• • Never choose a moving company based on the lowest price
• • Check your moving company’s license, BBB rating, and van line affiliation
• • Don’t approve your move without an estimate
• • Pack properly to avoid damaging your belongings
• • Make sure to check your mover’s valuation limits
• • Be fully prepared before move day to avoid lost time and additional charges
• • Avoid storage costs due to the inability to receive your scheduled delivery

Finding a Mover You Can Trust

Watch the ABC 7 News Video Avoid Rogue Movers to learn how to find a trustworthy mover.
Tips include:

• • Get recommendations from friends and family
• • Check with the Better Business Bureau
• • Look for members of a professional moving organization
• • Schedule at least two on-site estimates – they should be free
• • Never get quotes over the Internet or the phone
• • Be wary of low ball quotes

Move Protection

With our MoveRescue program, we help our customers avoid unethical “rogue” movers that violate federal consumer protection regulations. MoveRescue is the first industry-endorsed consumer assistance service aimed at stopping disreputable and unscrupulous interstate movers. Avoid having your possessions held hostage in undisclosed warehouses, and paying thousands of dollars in additional payments with this valuable service. Ask us about MoveRescue when requesting your next move estimate. Contact us at 800-832-1713 or visit